EU261 FLIGHT-DELAY COMPENSATION
European law sets fixed payouts for flights arriving 3+ hours late. See your amount, then hand the paperwork to us.
The checker uses the published EU261 tiers. It is an estimate — the airline makes the final call on your actual booking.
Now covering: EU261 flights on any airline departing Europe. The waitlist is open to any flight the checker covers.
EU261 covers flights departing the EU/EEA/UK on any airline, and flights arriving there on an EU/UK airline. This checker assumes your flight qualifies on route — the airline confirms on your documents.
Don’t know yours? You can still join the waitlist — the airline states the cause in its reply.
Statutory compensation per passenger, by route distance, for arrival delays of 3+ hours. Answer the three questions for your estimate.
Join the waitlist.
We prepare and submit the claim as your authorized representative, then forward the airline’s replies to you word for word. You sign the airline’s authorization, every decision stays yours, and the airline pays you directly. Cases are onboarded in request order.
We reply within one business day with what we need next. Launch updates only — no spam, unsubscribe anytime. This form collects your email only, used for those messages.
You hand-sign the airline’s authorization form and send your booking documents. We organize the claim paperwork around them.
We file through the airline’s own channel as your authorized representative and forward every reply to you word for word. Nothing is argued, negotiated, or decided on your behalf.
Compensation goes from the airline to your account — it never passes through us. If the airline says no, you receive its answer exactly as written, and the next step is yours.
No negotiation sets these numbers. Regulation (EC) No 261/2004 fixes compensation by route distance, per passenger, when a flight arrives 3 or more hours late and the cause sits with the airline.
One exception: on routes over 3,500 km arriving 3–4 hours late, the airline may halve the €600 to €300. The full €600 needs 4+ hours. Ticket refunds, meals, hotels, and other reimbursements are separate from compensation — and carry no Fareback fee.
The fee is 25% of EU261 compensation actually paid — and €0 on ticket refunds, meal/hotel/transport reimbursements, interest, and anything else the airline returns to you. No recovery, no fee. The fee is invoiced only after the airline’s payment is confirmed, in the same currency, due within 7 days.
Fareback prepares and submits claim paperwork as your authorized representative. That is the whole service.
If a claim is denied, the next step — reply yourself, or hire a lawyer — is yours to choose.
Example estimate. Lisbon → New York (5,700 km), arrived 4h 20m late, technical fault → matches the €600 tier. An estimate from three facts; the airline decides on your documents.
The 3-hour clock runs at arrival. Measured when the aircraft doors open at the gate — not when you took off. Under 3h does not qualify for EU261 delay compensation (other care/refund rights can still apply); 3h 01m can pay the full tier.
"Extraordinary circumstances" is the airline's to prove. Ordinary technical faults and crew shortages generally don't count as extraordinary — courts have said so — though exceptional, unforeseeable defects can. If the airline claims it, you can ask it to state the exact cause in writing.
Claim windows depend on the country. Anywhere from 1 to 10 years — many allow 2–3, the UK up to 6. Don't assume an old flight is dead — but don't sit on it either.
Flights departing an EU/EEA/UK airport on any airline, and flights arriving there on an EU/UK airline — when the flight arrives 3 or more hours late and the cause sits with the airline. The amounts are fixed by route distance: €250, €400, or €600 per passenger. The airline confirms coverage on your actual booking.
Fareback charges 25% of the EU261 compensation the airline actually pays — and €0 on ticket refunds, meal, hotel, or transport reimbursements, interest, and anything else returned to you. If nothing is recovered, you pay €0. The fee is invoiced only after the airline’s payment is confirmed, in the same currency, due within 7 days. On a €600 payment that’s €150; you keep €450.
No. Fareback prepares and submits claim paperwork as your authorized representative. Nothing here is legal advice, we give no eligibility verdicts, and we never argue with the airline. You sign the airline’s authorization, every decision stays yours, and you can reply yourself or hire a lawyer at any point.
We forward the denial to you word for word, exactly as written. The next step is yours: accept it, reply yourself, hire a lawyer, or drop it. Fareback doesn’t negotiate, escalate, or take claims to court or dispute bodies.
Join the waitlist and we’ll reply within one business day with what we need next. Cases are onboarded in the order requests arrive, starting with EU261 flights on any airline departing Europe.
The checker at the top takes three answers. The waitlist takes one email.
Join the waitlistFiling it yourself costs €0. It takes the airline’s forms, your documents, and patience with slow follow-ups. Fareback is for travelers who would rather hand that paperwork to someone else.